PIERRE — If you’ve ever been in need of help or just sat on your phone wrong; you’ve probably talked to them. Dispatchers. Communications Officers at a Public Safety Answering Point or P-SAP. This week is National Public Safety Telecommunications Week. The Pierre City Commission this week honored the staff of the Central South Dakota Communications center with a proclamation for the work they do. Center Director Cindy Gross says they stay busy…
Central South Dakota Communications is a joint venture with the State of South Dakota meaning the center also dispatches state resources like the Highway Patrol. Senior Communications Officer Ali Walter says they cover a large part of the state…
Gross says while recent improvements have made the center state-of-the-art, more technology continues to improve service…
South Dakota implemented a new Text To 911 service to be used as a secondary way to contact 911 for times when a phone call is not practical. The Pierre center received 46 such contacts last year.
